Established in 1935, Ferguson Electric has been the leading electrical contractor in Western New York for over 85 years and it is something we are proud of. Since 1935 the company has went through two generations of the Ferguson family. In 2001, Ferguson Electric became and is currently an ESOP.
Our leadership is rooted in engineering and construction with a mission to provide our customers with the highest quality electrical construction and maintenance service at a reasonable price and aspire to maintain a level of integrity, responsiveness, trust and knowledge that will perpetuate repeat business. Everything we do is driven by our Vision, Mission and Core Values (PACT).
Vision, Mission & Core Values (PACT)
Vision Statement
The undisputed highest-standard of quality, agility, and trust in everything we do
Mission Statement
Rooted in trust and responsiveness, Ferguson Electric delivers the highest quality solutions
We are consistent and proactive
We value the importance of relationships and integrity
We develop the highest level of field and engineering expertise
Always putting our colleagues, customers, and community first
Core Values
Our PACT is our commitment to Quality & Safety
PACT - a formal agreement between individuals or parties
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Acting in the best interest of our colleagues, customers, and partners
Following up in a timely manner and doing what we say we will do
Being respectful, truthful and confident but never arrogant
Recognizing that the “small things” matter
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Show personal care and accountability in all that we do
Focus on solutions, not to find fault
Instead of “I don’t know” we say “I’ll find out how”
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Understanding what we do well and what we need to improve
Setting specific and measured results that, if you achieve them, will make things bigger and better for yourself, our company, and your life
Seeking and embracing feedback from our colleagues, customers, and partners
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Offering and accepting support
Knowing that communication involves taking time to explain and, more importantly, listening to understand
Putting the team’s welfare and priorities ahead of my own
Our Connection to Quality is directly proportional to our commitment to exceed expectations
We do the right things, the right way, for the right reasons
We consistently deliver on our commitments